Customer Support - Alltel Wireless

customer support

At Alltel, your satisfaction is our top priority. We strive to provide information, assistance and services that make it easy to understand your wireless phone, manage your bill, stay current on updates and much more.

Contact Us

Find out how to get in touch with Alltel.> MORE

Step By Step Instructions

If you're looking for information on how to use your Alltel phone, service or features, here's the place. Learn to make the most of your Alltel service by viewing detailed instructions for your wireless phone, like Voice Mail setup, and get information on your data services and calling features.
> MORE

New Customers

Find answers, instructions and good-to-know information about your Alltel service. You can do all this plus view additional services and features. You can even manage your account online.> MORE

Wireless Safety on the Road

Wireless safety is your most important call, especially when you're driving. We can help you brush up on driving safety tips to maximize safety.>MORE

E-911

Get information on the two important parts that make Wireless E-911 and how they benefit you in an emergency.>MORE

 

Updates, Service and Repair

Stay current with the latest updates to your phone and get important instructions on downloading and installation. And if you ever need service, we're here to help. Learn more about our comprehensive service and repair options. > MORE

Alltel Gift Cards

Alltel Gift Cards are a great way to let your friends and family get the gifts they really want! Gift Cards can be used at Alltel Stores for phones, headsets and more.

>CHECK YOUR BALANCE

Frequently Asked Questions

We've answered your questions about everything from products and services to general company information.
> MORE

My Account

Visit My Account to check your balance, make a payment, see minutes used, update My Circle numbers, reset your Voice Mail password and more - all online. > MORE

Billing and Payment Options

It's important to us that you understand your bill and all the payment options that are available to you. Pay by phone, online, by mail and more. At Alltel, we give you the control to choose the payment method that's right for you. > MORE

Announcements and Updates

Telecommunications is always changing, so count on Alltel to provide the most up-to-date information about our company and the marketplace.> MORE

Alltel Referral Program

Get up to $75 a month when you refer friends to Alltel.
> MORE

Employee Discounts

Alltel offers special discounts and promotions through your employer. Get waived activation and great deals on plans and more.


> CHECK DISCOUNTS FOR ELIGIBILITY

Alltel Connect™ - eNewsletter

Get news and updates

  • cool new phones & services
  • hot offers & contests
  • useful phone tips.

>MORE