Customer Service

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Contact Us

Find out how to get in touch with Alltel.> MORE

Step By Step Instructions

You can learn to make the most of your Alltel service by viewing Step By Step Instructions for your wireless phone, AxcessSMServices, Voice Mail and included calling features. > MORE

New Customers

Find answers, instructions and good-to-know information about your Alltel service. You can do all this plus view additional services and features. You can even manage your account online.> MORE

Safety and Responsibility

We show our dedication to safety and responsibility by bringing you wireless safety tips and more. > MORE

Updates, Service and Repair

If you ever need service, we're here. Learn about our comprehensive service and repair options. > MORE

Alltel Gift Cards

Alltel Gift Cards are a great way to let your friends and family get the gifts they really want! Gift Cards can be used at Alltel Stores for phones, headsets and more.

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Frequently Asked Questions

We've answered your questions about everything from products and services to general company information.
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My Account

Visit My Account to check your balance, make a payment, see minutes used, update My Circle numbers, reset your Voice Mail password and more - all online. > MORE

Billing and Payment Options

Alltel simplifies even the most complex billing information, from how to read your bill to understanding your payment options. > MORE

Announcements and Updates

Telecommunications is always changing, so count on Alltel to provide the most up-to-date information about our company and the marketplace. > MORE

Alltel Referral Program

Get up to $75 a month when you refer friends to Alltel.
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Voice Mail Instructions

With our detailed Voice Mail instructions, you can learn to:

  • Activate, set up and access your Voice Mail
  • Reset your Voice Mail password
  • Play and re-play your messages
  • Record your personal greeting
  • And much more

Dial #VML from your Alltel wireless phone to hear these instructions.

OR

Simply select, from the choices below, the Voice Mail feature on your phone and enter the first 6 digits of your phone number.

Basic Voice Mail
Enhanced Voice Mail

Got Voice2TXT?

View instructions on how to set up your mailbox.

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