wireless features

With the wireless calling features from Alltel, your phone can do the work for you. Remember to hit the "send" button or icon on your phone after you complete the instructions.

FeatureDescriptionCode
Customer ServiceCall Alltel Customer Service.
  • *611
Telephone Relay ServiceCustomer Service for hearing impaired customers.
  • *711
Account BalanceHear your account balance or pay your bill.
  • #PAY (#729)
Minutes UsedCheck the minutes you've used so you can see how much you'll be billed.
  • #MOU (#668)
Minutes Used via Text MessageGet your total number of minutes used for the month sent to you via text. Just text the word MINUTE to the short code mymins (696-467). Then you'll receive a text message back that includes your anytime, night and mobile-to-mobile minutes used.
  • Text the word MINUTE to the short code mymins (696-467)
EmergencyConnect to emergency service.
  • 911
Roaming CoverageUpdate your roaming coverage right from your phone.
  • *228
Alltel Roadside AssistanceGet roadside assistance 24 hours a day, seven days a week, through the U.S., Canada, Puerto Rico and Virgin Islands. Provides service for any vehicle where the phone is present; must be signed up for this feature.
  • Current customers: #TOW (#869) from your wireless phone or 1-877-387-8766 from any phone
Call ForwardingForward your incoming calls to any number you choose.
  • *72 + number to activate
  • *720 to deactivate
Caller ID
Blocking per Call
Block your wireless number from displaying on someone else's Caller ID display on a per call basis.
  • *67 + number to activate
Caller ID
Permanent Blocking
Block your wireless number from displaying on someone else's Caller ID display on a permanent basis.
  • *65 to activate
  • *85 to deactivate
  • Note: Feature is not available in Florida.
Caller ID
Permanent Unblocking
Your wireless number is preset upon activation to display your number when you make a call.
  • *85 to activate (unblock Caller ID)
  • *65 to deactivate (block Caller ID)
Caller ID
Unblock per Call
Use this in conjunction with Caller ID Permanent Blocking. This allows you to display your number on someone else's Caller ID on a per call basis.
  • *82 + number to be unblocked
Call WaitingHear a brief tone when another caller is trying to reach you.
  • *70 + number (before call) or *70 (during call)
No Answer Transfer
(Call Diversion)
Redirect calls to ring to another number if your phone is not answered after five rings.
  • *71 + number to activate
  • *710 to deactivate
Voice MailAccess your Voice Mail.
  • # VML (#865)
  • Enter the first six digits of your wireless number into the fields on the right to get instructions for your calling area.
Voice2TXTConvert your Voice Mail to text.
 

†Does not apply to Local Unlimited Plans in Tampa, FL and New Orleans, LA