Protect your device from the unexpected
Accidents happen, even when it comes to your wireless device. That's why Alltel offers insurance for your wireless phones & wireless Internet card. ProductGuard/PlatinumGuard gives you total device protection if your wireless equipment is not working for any reason - loss, theft, damage, malfunction and mechanical or electrical failure outside the manufacturer's warranty.
Sign up today and receive
- Affordable device insurance for your phone, smart device, and wireless Internet card
- Coverage for loss, damage, theft and other causes
| Insurance Premiums | Price |
|---|
| Wireless Device Monthly Premium - ProductGuard/PlatinumGuard | $5/$7 |
| Non-Refundable Deductibles* | |
| | |
Loss, Theft or Physical Damage | $50/$95 |
Mechanical/Electrical Failure | $0 if in-warranty $50 if out-of-warranty |
| | |
|
Coverage options are based on the equipment you own. If you own one of the wireless devices listed below, the PlatinumGuard insurance program is appropriate for you.
- Blackberry® Pearl 8130
- Blackberry® 8830 World Edition
- Blackberry® Curve 8330
- MOTO Q
- MOTORAZR2 V9m
Palm® Treo 755pPalm® Treo 700wxHTC TouchHTC PPC6800
If you would like to enroll in the Alltel ProductGuard/PlatinumGuard insurance program, please call Asurion Insurance Services at 1-888-723-3360 for information about how to enroll your equipment.
Covered Property
- Wireless phone, smart phones, wireless Internet cards
- Accessories (If part of the wireless phone loss)
- Standard Battery
Standard Charger
Standard Cigarette Lighter Adapter
Standard Earbud
Limits
- A maximum of two replacement requests are allowed per insured subscriber within a consecutive 12-month period.
- All replacement requests must be reported within 30 days of incident.
- Replacement value may not exceed $1,500 per occurrence.
To learn about less comprehensive phone insurance options, please call Asurion Insurance Services at 1-888-723-3360.
Replacement Requests
Please secure the following information before contacting Asurion:
- Your mobile number, billing name and address (you must be an authorized user on the account)
- Make/model of equipment and the incident date
- A method of payment for the non-refundable deductible
- Your damaged equipment to return as instructed by Asurion
Please note: Don't forget to temporarily suspend your service with Alltel at 1-800-Alltel1 to avoid unnecessary charges to your account.
After you've secured this information, call Asurion at 1-888-723-3360 within 30 days of the incident to file your replacement request.
If you've experienced a loss but are not enrolled, please contact your local Business Representative for potential upgrade opportunities and/or how to purchase new equipment.
Download the Asurion Insurance certificate.**
**Brochure requires Adobe Acrobat Reader.
PlatinumGuard and ProductGuard are a service provided to subscribers of Alltel. Asurion Insurance Services, Inc. is the agent and provides claims servicing under this program. Old Republic Insurance Company is the underwriter of this product.Limited-time offer at participating locations. Qualifying Alltel rate plan, credit approval & approved handset required. Offers are subject to the Alltel Terms & Conditions for Communications Services available at any Alltel store or alltel.com. All product & servicemarks referenced are the names, trade names, trademarks & logos of their respective owners.