contact us
Find out how to get in touch with Alltel.
Customer Support
- To pay your bill from your phone: Press #PAY
- To get minutes of use: Press #MOU
- To get minutes of use via text: Text the word MINUTE to short code 696-467 (MYMINS)
To get your account number via text, text the word MYACCT to short code 692-228 (MYACCT)
To order by phone, call 1-866-alltel7 (1-866-255-8357)
Customer Service
- Find answers to frequently asked questions
- E-mail us. (Allow 2-3 business days for a reply.)
- Personal: 1-800-alltel1 (1-800-255-8351)
- Business: 1-888-4AT-BIZZ (1-888-428-2499)
Prepaid Customer Service
- Find answers to frequently asked questions
- E-mail us. (Allow 2-3 business days for a reply.)
- Call Customer Support:1-800-335-6401
General Correspondence (mailing address)
Building 4,Third Floor
One Allied Drive
Little Rock, AR 72202-2099
(Allow 4-6 weeks for a response. Please do not send payments to this address.)
- For Disability Access and Section 255 questions, call 1-800-579-9778
- For TTY/TDD service for the hearing impaired, call 711
Corporate
Alltel corporate divisions are designed to serve the consumer, business and financial communities.
Investor Relations
1-877-4-INFO-AT (1-877-446-3628)
Alltel Investor Relations
One Allied Drive
Little Rock, AR 72202
1-877-4-INFO-AT (1-877-446-3628)
Alltel Investor Relations
One Allied Drive
Little Rock, AR 72202
Shareholder Services
1-888-243-5445
Alltel Shareholder Services
Computershare Investor Services LLC
2 North LaSalle Street
Chicago, IL 60602