customer support
My Account
Visit My Account to check your balance, make a payment, see minutes used, update My Circle numbers, reset your Voice mail password and more—all online.
Step By Step Instructions
Get detailed instructions to use your Alltel device, services and features - including voice mail and star codes. Select your device from the list below, or see the full list of devices in Step by Step.
Service and Repair
Get the latest software updates for your phone, as well as service and repair options you might need.
Purchasing phone insurance or making a claim
Discounts & Offers
Check out our special offers—from referral credits to gift cards—it’s all here.
FAQ's
Find questions and answers about products and services or even general company information.
Billing and Payment Options
From how to read your bill to understanding all of your payment options, we want to make billing and payment as simple as it can be.
Understanding your bill
What to expect on your first bill
Making a Payment or Payment Arrangements
Safety Tips & Features
Wireless safety is your most important call. Brush up on wireless safety tips and emergency information.
News & Information
Get the latest updates about Alltel and the telecommunications industry..
