Important voice mail announcement

Panama City, Florida

Attention voicemail subscribers in the Panama City, FL area:,

To accommodate the growing number of Alltel customers in the Panama City, FL area, the wireless voice mail system in your area will be upgraded Friday night, March 23rd, 2006. Please take note of the following instructions and dates to avoid any possible disruptions to your voicemail service.

Setting up your new voice mail on Saturday, March 24th:

  • Dial your 10-digit wireless number from your wireless phone.
  • Press "#" during the system greeting.
  • Then enter the default security code "9999".
  • Follow the instructions to select a new security code and record your name and greeting.

Please note that you must finish the voice mail setup tutorial in its entirety before you can use the new system.

Listen to your messages on the old system from March 24th to April 6th:

  • Dial your voicemail number.
  • Enter security code to access your voicemail box.
  • Once inside the voicemail box, press 3 to listen to old messages.
  • Follow voice instructions.


Please note you will not be able to transfer messages to the new system. Please write all important messages down before April 6th. On April 7th, the old voice mail system and dial in numbers will be deactivated.

Key Stroke Changes

 CommandOld SystemNew System
Voice Mail AccessFrom user's wireless phone (dial 10-digit mobile number) From any other phonePress pound (#) during greeting No changes to backdoor numberPress pound (#) during greeting No changes to backdoor number
Playing and Managing MessagesPlay message Play next message (skip) Save and play next Reply (Enhanced Customers) Delete Transfer/Forward/Redirect (Enhanced Customers)1 1 2 3 5 71 # 9 8 7 6
Message Controls During PlaybackPause Rewind 6-8 seconds Rewind to beginning Forward 6-8 seconds Forward to end/skip to next# 4 4 – 4 6 82 1 1 – 1 3 3 – 3
Other – from main menuAccess greetings Access voice signature Access security code Create distribution list2 – 2 – 3 2 – 3 – 3 8 – 2 – 3 6 – 34 – 3   4 – 2 – 1 4 – 2 – 2
 
For any questions or concerns regarding this upgrade, please call customer service at 1-800-Alltel-1.