calling features

Jacksonville, FL
Cedar City, UT
Pensacola, FL
North, MO
Casper, WY
Columbus, GA
Fargo, ND
Mt. Pleasant, TX
Oklahoma City, OK
Reno, NV
Akron, OH
Billings, MT
Cleveland, OH
Ft. Myers, FL
Pinellas, FL
Tampa, FL


In order to simplify our wireless systems, the Calling Feature codes in the above areas will be changing on 11/15/2007:  

User's may experience a change to some voicemail features. Message Waiting Tones, PIP Tones or Stutter Dial Tone will no longer be active after the conversion date. For reference, these features provided notification of new voicemail when users attempted to place a call. Please note that customer's will still continue to receive Text Message notification when a new voicemail message is received.

 

Please take note of the following instructions to be used for your Calling Features.

FeatureDescriptionCode
Customer ServiceCall Alltel Customer Service.
  • *611
Account BalanceHear your account balance or pay your bill.
  • #PAY (#729)
Minutes UsedCheck the minutes you've used so you can see how much you'll be billed.
  • #MOU (#668)
Minutes Used via Text MessageGet your total number of minutes used for the month sent to you via text. Just text the word MINUTE to the short code mymins (696-467). Then you'll receive a text message back that includes your anytime, night and mobile-to-mobile minutes used.
  • Text the word MINUTE to the short code mymins (696-467)
EmergencyConnect to emergency service.
  • 911
Roaming Coverage  Update your roaming coverage right from you phone.
  • *228
Mr. Rescue ® Get roadside assistance 24 hours a day, seven days a week, through the U.S., Canada, Puerto Rico and Virgin Islands. Provides service for any vehicle where the phone is present; must be signed up for this feature.
  • Current customers: #TOW (#869) from your wireless phone or 1-877-387-8766 from any phone
Call ForwardingForward your incoming calls to any number you choose.
  • *72 + number to activate
  • *720 to deactivate
Call Forward deactivation Cancel no answer transfer and unconditional call forwarding
  • *73
Caller ID
Blocking per Call
Block your wireless number from displaying on someone else's Caller ID display on a per call basis.
  • *67 + number to activate
Caller ID
Permanent Blocking
Block your wireless number from displaying on someone else's Caller ID display on a permanent basis.
  • *65 to activate
  • *85 to deactivate
  • Note: Feature is not available in Florida.
Caller ID
Permanent Unblocking
Your wireless number is preset upon activation to display your number when you make a call.
  • *85 to activate (unblock Caller ID)
  • *65 to deactivate (block Caller ID)
Caller ID
Unblock per Call
Use this in conjunction with Caller ID Permanent Blocking. This allows you to display your number on someone else's Caller ID on a per call basis.
  • *82 + number to be unblocked
Call WaitingHear a brief tone when another caller is trying to reach you.
  • *70 + number (before call) or *70 (during call)
No Answer Transfer
(Call Diversion)
Redirect calls to ring to another number if your phone is not answered after five rings.
  • *71 + number to activate
  • *710 to deactivate
Voice MailAccess your Voice Mail.
  • Enter the first six digits of your wireless number to get instructions for your calling area
 

†Does not apply to Local Unlimited Plans in Tampa, FL and New Orleans, LA

 

For any questions or concerns regarding this upgrade, please call customer service at 1-800-Alltel-1.